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Personal Finance News Releases
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(MoneyNewsWire.Net, July 18, 2018 ) CRM BPO is a software that covers a broad set of applications designed to help businesses manage many of the business processes such as customer data, customer interaction, access business information and automate sales. CRM BPO includes outsourcing of customer relationship management services to independent companies.
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The market was valued at $263 billion in 2017, and it is expected to be driven by the rise in automation and integrating solution strategies. Western Europe was the largest geographic region accounting for more than one-third of the global market.
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https://www.thebusinessresearchcompany.com/sample.aspx?id=540&type=smp
The USA was the largest country accounting for more than one -fifth of the global CRM BPO market.
The top five competitors in the market are IBM, SAP, NTT Data, Oracle, and TCS. IBM is the largest player in the market. IBM is an American multinational technology company headquartered in Armonk, New York, United States, with operations in over 170 countries.
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