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(MoneyNewsWire.Net, January 03, 2018 ) Kiosk machine are increasingly evolving from retail store to movie theaters, hotels and airports for delivering information on events, products, customer feedback. It is expected to witness growth due to the rising need of self service in several application for customer satisfaction. It helps in offering customer convenience. Kiosk is an automated standalone machine within public exhibit that helps in providing knowledge and information and used for making transaction, brand promotion, placing order and are placed in public places such as hotels, airports, hospitals and shopping mall. Kiosk can provide patient to access health system in public places. Kiosk complement the common area as well as offers visibility to merchandise display. Kiosk are being used in various end user industries such as reception platform, retail, BFSI, tourism, ticketing and job application. Kiosk includes some of the benefits such as increase customer base, improve customer experience, reduce the cost of business, job satisfaction and efficiency.
One of the major driving factor fueling the growth of kiosk market is that Kiosks are becoming a key revenue growth channel as well as an attractive means of enhancing customer service as customer service is an important factor in current market. Retailers are adopting self-service technologies to improve quality of service. In addition to this there are several other factors fueling the growth of market such as significant usage of kiosk witness at public media for easy accessibility for users and the space required for kiosk setup is limited thereby saving the cost of enterprise. However, the factors hindering the growth of kiosk market are lack of absence of interactive transaction, due to rapid advancement in technology manufacturers are having difficulty to keep abreast with latest technology, cyber threat and rise in telecom sector offering services such as 3G, 4G LTE. Increasing use of vending machine resulting the development of retail industry. Retail industry is expected to boost the market over the forecasted period.
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Kiosk market is segmented on the basis of type which includes internet & Tele kiosk, photo kiosk, DVD vending kiosk, employment kiosk, ticketing kiosk, patient self-service kiosk, BFSI kiosk, information & building directory kiosk and restaurants kiosk and further the market is breakdown as component such as hardware, software and services. Similarly the market is further segmented on the basis of end user vertical as It & Telecom, hospitality, public sector, healthcare, retail, industrial, travel & transport and others (research, education, etc.).
The market is segmented into major regions that include North America, Europe, Asia Pacific (APAC), Middle East & Africa (MEA) and South America (SAM). The major countries included are considered in the scope of the study such as U.S, Canada, Mexico, France, Germany, Italy, Spain, UK, China, Japan, India, Australia, South Arabia, UAE, South Africa and Brazil. Some of the key players which dominate kiosk market are Maas International, Glory Ltd., Coin Acceptors Inc., Westomatic, Crane Merchandising Systems, Fuji Electric Retail Systems, Flextronics International Ltd., IER SAS, iKS Technologies Inc., Lucidiom Inc., Phoenix Kiosk Inc., Meridian Kiosks LLC, Rosenthal Concept Kiosk, and Slabb Inc.
Reason to Buy
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· Scrutinize in-depth global market trends and outlook coupled with the factors driving the market, as well as those hindering it.
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The Insight Partners
Sameer Joshi
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sam@theinsightpartners.com
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